The aviation industry has always been driven by three different forces: innovation, safety, and economic factors. To be competitive in this industry, manufacturers and those providing services must truly know their customers and stay on top of changing needs and preferences. Companies operating in the aviation industry often have more than one customer or user group. Aircraft manufacturers have to please both air passengers and airline staff. Providers of airport information systems need to address the needs of the airport, airlines, TSA, and air travelers.
Vernon Research Group has broad and deep experience in aviation-related research. Our studies have helped clients make smart decisions regarding product development, marketing strategy and messaging, customer support programs, customer experience initiatives, pricing strategies, and more. We help our clients overcome the challenges that often accompany research conducted with busy professionals such as dispatchers and pilots.
Our experience in the aviation industry
- Airports
- Aircraft and components manufacturers
- Information systems providers
- Aviation professionals
- Pilots
- Owner pilots
- Dispatchers
- Aviation directors
- Maintenance managers
- Airport executives
- Flight attendants
Interested in talking with Vernon about your research goals?
Please contact us today.
